This was the best experience I have ever had purchasing a vehicle!

October 24 2023

This was the best experience I have ever had purchasing a vehicle!

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to me by your team. This was the best experience I have ever had purchasing a vehicle. I am 72 and mostly purchased new, yet no previous experience matches the service I received from JC, Fred, Danny, Ivan, Nisha and others. From initial contact with JC and the conversations that followed topped off by driving off and noticing the fuel tank was full created an experience that I will not forget. Simply remarkable. The oldest car I have purchased in over 20 years, the least expensive car I have purchased in over 20 years. The best service I have ever received was buying a 16 year old RAV4 from Regency Toyota Vancouver. Thinking back to “the” day continues to bring a smile, as does driving the car. Thank you!

Other Satisfied Customers

October 07 2022

I recently purchased a vehicle at Regency Toyota. As this was my first vehicle purchase I was a little lost. Everyone was so kind and helpful especially Levi. Levi was super patient with me and answered all my questions. Not only did Levi explain everything to me, I asked if he could also call my...

April 05 2021

1) Your customer service is excellent. 2) Your company has high standards. 3) Your staff are friendly, knowledgeable and well-trained. 4) You do what you say. 5) You have a happy & loyal customer! Thank You!

March 03 2021

We bought a car at Regency Toyota Vancouver yesterday and we are very happy with their service. All the procedures, including car viewing, test driving, bargaining, formalities, new car explanation are very good. In particular, Peggy, the employee, was very kind and professional and patiently...

April 06 2020

The staff was very kind, sincere, extremely helpful, straight forward info, answered every question, understanding, and willing to work with me on all aspects. There was no pressure, and how they treated me was amazing. I recommend Regency Toyota to anyone. Fantastic experience. It requires 10...

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