Regency Toyota sets itself apart from other dealerships in the city!

May 04 2023

Regency Toyota sets itself apart from other dealerships in the city!

Regency Toyota Vancouver sets itself apart from other dealerships in the city with its boutique-like atmosphere. The managers work alongside their team members on the open floor, which creates a more collaborative and approachable environment. During my visit, I didn't encounter any pushy or aggressive salespeople, which can be a common experience at other dealerships.

I would like to give a special mention to three individuals at Regency Toyota who made my experience memorable. First, Kiah Thorpe, a sales associate who was incredibly patient and responsive to my inquiries, particularly regarding the wait times for Toyota vehicles. I dealt with her for six months, and she was always helpful and professional. Second, Kam Bagheri, a sales manager who was not only friendly, but also remembered my wife and I when we returned two months later. He went above and beyond to fulfill a promise he made to us and displayed a keen awareness of his surroundings. Finally, Fred Wu, another sales manager who demonstrated a boutique-like demeanor even though I had never met him before. He was friendly and helpful, which added to the welcoming atmosphere of the dealership.

Overall, I highly recommend Regency Toyota for their friendly, non pushy demeanor. They were pleasant to deal with from start to finish.


Other Satisfied Customers

March 01 2021

I couldn't be happier with the all-around service I've received at Regency Toyota Vancouver. Sejah worked with me on every step in choosing the right vehicle for my needs, setting up test drives and providing good information on different models, extra options, and keeping it within the budget...

December 05 2020

I had a great experience with Fred Wu (assistant sales manager) who very professionally and courteously dealt with me, my trade-in (lease buy-out) and purchase of my 2021 Highlander. Fred was able to offer me great value for my trade-in, and his team members Nisha and Levi were outstanding,...

November 15 2020

What a great experience! Everyone was so patient, kind, and helpful. We worked with Ivan, and he was stellar!! So personable and helpful! It really felt like he had our best interests at heart and he went above and beyond to accommodate our needs and schedules. Really appreciated the warm and...

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