I rate Regency Toyota #1....without a doubt!

November 26 2021

I rate Regency Toyota #1....without a doubt!

I went into buying this car with some trepidation. It's a big (huge) deal, and I had a lot of anxiety. My salesman, Sejah Roulleau was so helpful. A very easy-going friendly guy and not pushy at all. He was able to answer all my questions and kept in touch through the whole (several weeks) process. The Sales Manager, Fred Wu was fantastic. I had some concerns and he put me at ease. Both with the information he gave me and his manner. Billy Tse, the Financial Services Manager was absolutely the best! Give that guy a raise. He was so calm and cool. So friendly and so funny. He understood my reservations, and was so patient as he explained the process. From the beginning to the point where I picked up my car, these guys made it easy. They answered all my questions, addressed all my concerns, and seemed very genuine in wanting me to have the best possible experience. They were all very friendly, approachable, and still very professional. While I have been a loyal Toyota customer for some time, I can't say I've experienced the same treatment at the same at other Toyota dealerships. I rate Regency Toyota #1....without a doubt! I would recommend this dealership to anyone looking to buy or sell, a car. I just want to add that the 'store' itself is very pleasant. While not as large and fancy as some, it was very clean and bright. And has great coffee.

Other Satisfied Customers

January 21 2022

I was assisted by Fred, Jamie, Anna and Jon F during my visits. Service was incredibly quick and easy! They were very helpful in guiding me in a direction that was most comfortable for my needs. In spite of a few busy afternoons, the team was very cordial and continued to take the time with me...

October 18 2021

Jon, Eman & Eddie are not just great staff but good people. Especially sales manager Kam who always looks after us but also to all of our friends & peoples that we introduce to him. Which is the reason why this is our fifth Toyota since 2011, Kam don’t treat us as customers but like a family,...

October 06 2021

We live in from Alaska and purchased a 2022 Toyota Prius Prime from Regency Toyota in Vancouver, BC. Mehrad Akbari was our salesman, and we are so grateful he picked up the phone when we called. We told him what we were looking for, and he called us back within 10 minutes with a vehicle. We...

April 05 2021

1) Your customer service is excellent. 2) Your company has high standards. 3) Your staff are friendly, knowledgeable and well-trained. 4) You do what you say. 5) You have a happy & loyal customer! Thank You!

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