Item: Regency Toyota Vancouver
Rating: 5

One of the best new car buying experiences I've had!

August 18 2023

One of the best new car buying experiences I've had. Recently took possession of a 2023 GR86 from Regency. From the first contact with the team confirming the specification of the car and placing my deposit, to the communication throughout and the delivery experience – everything was amazing.

Being a car enthusiast, I really valued everyone's enthusiasm and care. Izzam, Susan and especially Levi extended thoughtful service at each stage, answered all my questions – and when the time finally came to collect the car, Levi even personally went to collect it from its PDI at their service centre, to the showroom for my arrival.

I also really appreciated the fact that Regency takes an active and philanthropic role in the community here in Vancouver and that a donation was made on my behalf to a worthy charity. Bonus points for Reggie the panda (also pictured), as my youngest son loves pandas dearly.

I've already recommended Regency to close friends, and wouldn't hesitate to buy there again.

Barry

Other Satisfied Customers

This was the best experience I have ever had purchasing a vehicle!

October 24 2023

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to... Read more

Robert

Everything was done so seamlessly!

June 10 2022

We bought a Highlander Platinum last week. Everything from timelines, to updates to accommodating our requests for a delay of pick up by a week(we had a baby) and then quickly arranging pick up on a short notice was done so seamlessly. The team went out of their way to secure a platinum for us in... Read more

Mangesh

The entire transaction was seamless, smooth, and quick

October 06 2021

We live in from Alaska and purchased a 2022 Toyota Prius Prime from Regency Toyota in Vancouver, BC. Mehrad Akbari was our salesman, and we are so grateful he picked up the phone when we called. We told him what we were looking for, and he called us back within 10 minutes with a vehicle. We... Read more

Cheryl

I am really happy and lucky to meet the staff of Regency

March 03 2021

We bought a car at Regency Toyota Vancouver yesterday and we are very happy with their service. All the procedures, including car viewing, test driving, bargaining, formalities, new car explanation are very good. In particular, Peggy, the employee, was very kind and professional and patiently... Read more