I was even more delighted to discover that the GM was also a woman!

August 21 2023

I was even more delighted to discover that the GM was also a woman!

I had been searching for a used car for a few weeks, pretty disheartened by the whole scene and despairing of finding a good car that I could afford without a lot of hidden problems when I called Regency Toyota and Kiah picked up the phone. I was immediately disarmed by her bright, forthright manner as I asked my list of questions regarding a used vehicle there. When I arrived to test drive the car I was even more delighted to discover that the GM was also a woman, and they had two other women on staff in the finance department. Billy and Jamie were also super friendly and helpful, but honestly it was the presence of women on staff and my interactions with Kiah that set me completely at ease. The industry in general seems to be lagging behind the wider culture in terms of women’s participation so I admire these individuals for forging ahead and I imagine it to be a competitive advantage as well for the company. After weeks of dealing with too many shady situations I was uplifted by my experience at Regency. Thanks to everyone there! I’m super happy with my new car!

Other Satisfied Customers

January 21 2022

I was assisted by Fred, Jamie, Anna and Jon F during my visits. Service was incredibly quick and easy! They were very helpful in guiding me in a direction that was most comfortable for my needs. In spite of a few busy afternoons, the team was very cordial and continued to take the time with me...

February 24 2021

We had been to other Toyota dealers, and did not feel confident with the knowledge of the salespeople or the advice being given. When we went to Regency, we were immediately treated with respect, our questions were addressed fully and directly, and they responded quickly to our needs. The team...

April 06 2020

Bought a brand new 2020 Toyota Corolla XSE model from Regency Toyota Vancouver. I personally would like to thank their sales team especially their Sales Manager Mr. Kam, product advisor Mr. Herbert, Finance Manager Nisha, Billy for their outstanding customer satisfaction. And highly recommend...

April 04 2020

It is not the biggest car dealership store but it has a really nice vibe. I really like how seriously they took the current situation with COVID-19 into account. I felt safe and welcome the whole time I was there. I was really positively surprised by the customer service, people's personal...

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