This was the best experience I have ever had purchasing a vehicle!

October 24 2023

This was the best experience I have ever had purchasing a vehicle!

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to me by your team. This was the best experience I have ever had purchasing a vehicle. I am 72 and mostly purchased new, yet no previous experience matches the service I received from JC, Fred, Danny, Ivan, Nisha and others. From initial contact with JC and the conversations that followed topped off by driving off and noticing the fuel tank was full created an experience that I will not forget. Simply remarkable. The oldest car I have purchased in over 20 years, the least expensive car I have purchased in over 20 years. The best service I have ever received was buying a 16 year old RAV4 from Regency Toyota Vancouver. Thinking back to “the” day continues to bring a smile, as does driving the car. Thank you!

Other Satisfied Customers

October 06 2021

We live in from Alaska and purchased a 2022 Toyota Prius Prime from Regency Toyota in Vancouver, BC. Mehrad Akbari was our salesman, and we are so grateful he picked up the phone when we called. We told him what we were looking for, and he called us back within 10 minutes with a vehicle. We...

September 25 2021

I highly recommend Toyota Regency and Sales Consultant Jon Fernando for your car buying needs. This will be the fastest, smoothest, most transparent and hassle-free car purchase experience you will ever have. I can guarantee you that after getting a 2018 Toyota Prius Prime Plugin (purchased July...

April 05 2021

1) Your customer service is excellent. 2) Your company has high standards. 3) Your staff are friendly, knowledgeable and well-trained. 4) You do what you say. 5) You have a happy & loyal customer! Thank You!

November 15 2020

What a great experience! Everyone was so patient, kind, and helpful. We worked with Ivan, and he was stellar!! So personable and helpful! It really felt like he had our best interests at heart and he went above and beyond to accommodate our needs and schedules. Really appreciated the warm and...

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