Sales Manager

Regency Toyota Vancouver, part of Regency Auto, is seeking an experienced, energetic, and results-driven Sales Manager to join our award-winning team.

The ideal candidate will have a strong automotive sales background, a proven track record of success, extensive pre-owned vehicle experience, and exceptional leadership, coaching, and training skills.

Working closely with the General Manager and fellow Sales Managers, you will help oversee the day-to-day operations of the sales department and lead a high-performing team while driving sales, profitability, guest satisfaction, and market share.

Key Responsibilities

• Help achieve dealership goals related to sales, profitability, CSI, market share, and team performance
• Lead, coach, train, and motivate Product Advisors while supporting their daily activities
• Work with Product Advisors to appraise vehicles, desk and close deals
• Play an active role in managing the pre-owned vehicle department, including purchasing, appraisals, wholesale, retail, and inventory management
• Monitor sales performance and identify opportunities to improve processes and results
• Recruit, onboard, and develop new Product Advisors as required
• Maintain the highest standards of guest satisfaction and customer experience
• Utilize social media and digital platforms to promote inventory, vehicle merchandising, engage with potential guests, and generate sales opportunities
• Support the Business Office and Delivery Team to ensure a seamless guest experience
• Perform other duties as assigned by the General Manager

Qualifications

• Minimum 5 years of experience in an automotive sales role with proven track record of achieving sales and profitability targets
• Extensive experience in pre-owned vehicle operations
• Strong leadership, coaching, training, and team development skills
• Excellent desking, closing, negotiation, and deal-structuring abilities
• Strong communication and customer service skills
• Comfortable and knowledgeable with social media and digital platforms
• Ability to analyze data and draw insights from systems including DMS, vAuto, AutoAlert, social media, and other sales tools; experience with multiple DMS platforms is an asset.
• Previous Toyota or Lexus experience is an asset
• Valid Class 5 Driver's Licence and VSA Licence
• Ability to work varied shifts, including evenings and weekends

About Regency Auto

Regency Auto is a family-owned automotive group consisting of Regency Toyota Vancouver and Regency Lexus. For more than 40 years, we have been providing exceptional full-service automotive experiences in British Columbia.

We offer a supportive and engaging workplace with opportunities to learn and grow. Through our #ReggieFromRegency Philanthropy Campaign, we donate a portion of every vehicle sale to local charities and have raised over $650,000 for our community as we work toward our $1 million fundraising goal.

If you are an experienced automotive leader with a passion for developing people, growing sales, and building a successful pre-owned vehicle operation, we encourage you to apply and join the team at Regency Toyota Vancouver.