Item: Regency Toyota Vancouver
Rating: 5

Amazing !!!

April 04 2020

It is not the biggest car dealership store but it has a really nice vibe. I really like how seriously they took the current situation with COVID-19 into account. I felt safe and welcome the whole time I was there. I was really positively surprised by the customer service, people's personal culture, professionalism, good product knowledge and, most important, I felt welcome to be their client. Everyone I had contact with, Peggy, Kam or Jamie was amazing. There where there when I had questions, were willing to help and explain things as many times as needed.

R.kloska

Other Satisfied Customers

This was the best experience I have ever had purchasing a vehicle!

October 24 2023

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to... Read more

Robert

I was even more delighted to discover that the GM was also a woman!

August 21 2023

I had been searching for a used car for a few weeks, pretty disheartened by the whole scene and despairing of finding a good car that I could afford without a lot of hidden problems when I called Regency Toyota and Kiah picked up the phone. I was immediately disarmed by her bright, forthright... Read more

Clelia

One of the best new car buying experiences I've had!

August 18 2023

One of the best new car buying experiences I've had. Recently took possession of a 2023 GR86 from Regency. From the first contact with the team confirming the specification of the car and placing my deposit, to the communication throughout and the delivery experience – everything was amazing.... Read more

Barry

I am really happy and lucky to meet the staff of Regency

March 03 2021

We bought a car at Regency Toyota Vancouver yesterday and we are very happy with their service. All the procedures, including car viewing, test driving, bargaining, formalities, new car explanation are very good. In particular, Peggy, the employee, was very kind and professional and patiently... Read more